top of page

What to Do

What should you do to prevent scams or notice them early? What should you do when you or a loved one get scammed?
What to Do
  • Limit the amount of private information you give you. Scammers Search Facebook, Instagram, and other social networks for family information (even obituaries) to fool you.

  • Ask the caller questions to verify their identity.

  • Hang up and call your family member(s) to verify the story

  • Verify the identity of anyone who shows up in person at your home before you deal with them.

  • If you speak to someone who claims to be a police officer, call the relevant law enforcement agency to verify the person's identity and any information they have given you.

  • Check your bank statements often for any discrepancies and request copies of credit reports.

  • Slow down, try to remain calm.

  • Trust your instincts. If something doesn't feel right, it probably isn't.

What NOT to Do
  • Drop your guard because the number on the caller ID looks familiar. It can be faked!

  • Volunteer information. Scammers fish for facts they can use to trick you.

  • Let a caller rush you into making a decision. Honest organizations will give you time to make a decision.

  • Send cash, wire money, or provide numbers from gift cards to a person claiming to be an authority. Actual authorities will never ask for payment via gift card.

  • Panic, no matter how bad the situation sounds. Scam artists want to upset and distract you from spotting the scam.

  • Allow anyone into your home without independently verifying their credentials. If you are unsure, call your local police department for help.

  • Be embarrassed to ask for help. Bank employees are trained to look for scams and will do all they can to help.

bottom of page